Last updated May 11, 2018
What does Alteryx do?
Alteryx is a computer software company headquartered in Irvine, California but with group companies all around the world. Our end-to-end platform unifies the analytic experience, enabling organizations to break data barriers. The Alteryx Platform provides the analytic flexibility that business analysts, data scientists, and IT need to discover, prep, analyze, and operationalize analytic models through a collaborative and governed platform.
For more information about Alteryx, please see our About Us section.
What Personal Information Do We Collect and Why?
Information that you provide voluntarily
Certain parts of our Website may ask you to provide personal information voluntarily: for example, Alteryx may collect personal information when you register with Alteryx and/or use Alteryx products or services and/or to submit inquiries to us. You may be required to provide us with your real name, email address, phone number, business address, and shipping address. For certain licensees, Alteryx may require additional information or other verification information. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Information that we collect automatically
Whenever you visit the Website, Alteryx may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like server logs from your browser, including your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below.
Some information may include usage data related to Alteryx software, and relates such information to the PII you provide.
Information that we obtain from third-party sources
From time to time, we may receive personal information about you from third party sources. The types of information we collect from third parties include and we use the information we receive from these third parties to make interactions with our Web sites easy and meaningful, and to maintain and improve the accuracy of the records we hold about you.
How We Use Your Personal Information
We may use PII to (a) fulfill your requests for products and services, (b) improve our products and services, (c) contact you to conduct research, (d) provide anonymous reporting for internal and external clients, and/or (e) offer products and/or services to you. Once you have registered or have purchased Alteryx products or services, we may send you certain communications relating to the Alteryx service that are considered part of your Alteryx account. You may opt out of receiving communications from us upon a receipt of an email from us after you register on our Website or upon installation of software.
We also use PII for internal and product/service-related purposes only. We do not rent, sell, or share PII about you with third parties or nonaffiliated companies, except (a) to provide products or services you have requested and (b) to our partners who may provide you with information regarding certain products and services in connection with your use of the Alteryx products or services, and who are under confidentiality obligations. These companies may use your PII to help Alteryx communicate with you about offers from Alteryx and our marketing partners. However, these companies do not have any other independent right to use or share this information. If you do not want your name and contact information to be shared with any company or organization, you may notify us at any time by clicking here. Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a purchase is not used for any other purpose by our financial services providers or us.
We may disclose PII in response to legal process in response to a court order or a subpoena. We also may disclose PII in response to a law enforcement agency's request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or End User License Agreements (EULA) to verify or enforce compliance with the policies governing our products and applicable laws, or as otherwise required or permitted by law or consistent with legal requirements. In addition, we may transfer PII about you if we are acquired by, sold to, or merged with another company.
Cookies and Other Similar Technologies
Internet Protocol Addresses
An Internet protocol (“IP”) address is the unique number assigned to your server or Internet Service Provider (“ISP”). Alteryx may track such IP addresses for system administration, usage information, to report aggregate information, site tracking, or to prevent our servers from being abused.
Collection of Information by Third-Party Sites and Sponsors
Our Website contains links to other websites, including those of our partners and sponsors, whose information practices may be different from ours. Sometimes these third-party websites may conduct contests or sweepstakes that are promoted on our Website, and you may be directed away from our Website in order to participate in such contests or sweepstakes. In such case, you should consult these third-party websites’ privacy notices.
How We Secure Your Information
We have taken steps to assure that all information collected will remain secure and in its original form. As such, access to all personal information is strictly controlled. We have established appropriate physical, electronic, and managerial procedures in an effort to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
To verify the security of your PC’s web connection at our Service, check the lower left corner of your browser window after accessing the server. If you see an unbroken or a closed lock, then SSL is active and the server is secure. You may also check by looking at the URL line of your browser. When accessing a secure server, the Website address will change from “http” to “https.”
International data transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
Specifically, our Website servers are located in the United States of America, and our group companies and third-party service providers and partners operate around the world, including but not limited to the United Kingdom, Germany, France, Australia, Singapore, Czech Republic, Japan, and Canada. This means that when we collect your personal information we may process it in any of these countries.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Use of Our Online Forums
We may provide blogs, bulletin boards, forums or chat rooms (“Forum”) on the Website. Any personal information you submit in a Forum may be read, collected, or used by other users who visit the Forum. Alteryx is not responsible for any use or disclosure of the PII in your posts or during any other communication with other site users. You must evaluate, and bear the risk associated with, the accuracy, completeness, or usefulness of a Forum. We do not pre-screen postings in such Forum and reserve the right to remove any content posted.
Your Data Protection Rights
If you are in the European Economic Area you have the following data protection rights:
- If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
- In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us by clicking here: Unsubscribe.
- Similarly, if we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
How to Contact Us
If you have questions or suggestions, please email Alteryx at [email protected]. Written communication should be sent to Alteryx, Inc., Attn: General Counsel, 3345 Michelson Drive, Suite 400, Irvine, CA 92612 USA.
The data controller of your personal information is Alteryx, Inc.